Privacy Policy

Japell properly protects and manages valuable personal information entrusted to it by its clients and is committed to the following.

Collection and use

Personal information that we keep may be used for follow-up services and product development and marketing activities conducted by us or our related companies, and to communicate with the relevant stores, etc.

Disclosure to third parties and outsourcing management

Personal information that we keep will not be disclosed or provided to any third party unless we gain consent and approval from our clients, disclosure or provision of such information is required in accordance with laws, etc., or such disclosure or provision of the said information is required to protect a person’s life, body or property or when we outsource tasks (mailing of direct mails, etc.).
Additionally, if we outsource tasks, we will enter into a confidentiality agreement with the corresponding outsourcing company and oblige it to strictly manage outsourced information.

Information management

We will properly manage personal information that we keep such as the name, address and phone number with responsibility and take all the necessary measures to prevent unauthorized access to, or loss, destruction, leaks etc. of such personal information.
Additionally, if you request disclosure, correction, use stop, etc. of personal information that we keep, we will immediately respond to such request.

Training and improvements

In addition to conducting training for our employees, we will have the manager responsible for personal information in place in order to properly manage such personal information and take all the necessary measures to protect the said information.We will comply with the laws regarding personal information and continue to review our process.

Customer information contact, General Affairs Section, Japell Co., Ltd.　0568-85-4111